Thank you so much for ordering the Garden Planner and Journal!
After payment, you should receive an auto-generated Confirmation Email with your custom download code. Just enter the user email and code contained in that confirmation below to download your PDF.
Sometimes folks accidentally include a space along with their email or code when they copy and paste their code from the confirmation email. If you get an error code, please double check that no additional spaces or characters are included with your code or email. If that doesn’t solve the problem, please get in touch and I’ll figure out what’s going on.
No Confirmation Email
If your confirmation email hasn’t arrived within a few minutes of your successful purchase, please check your junk or spam folder. The email subject will be “Garden Planner and Journal from Northwest Edible Life.”
I’m aware that Yahoo has a particularly aggressive spam filter and quite a few customers with yahoo.com email addresses have had trouble receiving their confirmation email. If this is you, I’m so sorry for the inconvenience! I’m working on figuring out how to fix this for my customers, but it looks like it’s on Yahoo’s end.
If, for whatever reason, you haven’t received your confirmation email and download code, please just drop me a line at and I’ll retrieve your download info for you.
Confirmation Email but No Download Code
Very occasionally, I’ve had reports of customers receiving a confirmation email that does not contain a download code. When this happens, there has been an interruption in the communication between PayPal and my website. I’m so sorry for this delay! Contact me and I’ll give you an alternate download code.
Thank you so much! The Garden Planner and Journal is the main way I make money on this site and I couldn’t do it without you. If you are having any trouble getting your Garden Planner and Journal, I want to make it right! I’ll get back to you as soon as I can (but it’s just me, so I really appreciate your patience!).
Lots of Love,